Distance Selling Agreement

Distance Selling Agreement

Article 1 - Subject

The subject of this contract belongs to the BUYER and the SELLER www.cozumtools.com It is to determine the rights and obligations of the parties, in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product or products ordered electronically from the website named domain.

Article 2 - Parties

1.1 – BUYER is the customer who shops at www.cozumtools.com .

1.2 – SELLER Title: Helvacıoğlu Elektronik Yapı Sanayi Ticaret ve Limited Şirketi

Article 3 – General Provisions

3.1 By confirming the preliminary information electronically, the BUYER confirms that, before the conclusion of distance contracts, the BUYER/Consumer has declared the address, basic features of the ordered product/s, the Turkish lira price of the product/s including taxes, payment and delivery information accurately and completely. It is possible.

3.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. BUYER accepts and declares that the delivery address given to the SELLER is complete and correct.

3.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

3.4 - For the delivery of the product subject to the contract, the price of the product must be paid with the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be free from the obligation to deliver the product.

3.5 If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid will be paid to him/her in cash and in lump sum.

3.6 In cases where the BUYER exercises his/her right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where a refund to the Consumer is decided by the decisions of the Arbitration Committee, if the purchase is made by credit card and in installments, the refund procedure to the credit card is stated below: The bank will pay the refund to the BUYER. It can be done in installments and according to the number of installments in which the BUYER purchases the product. After the SELLER pays the entire price of the product to the bank in one lump sum, in case the installment expenditures made through the bank POS are refunded to the BUYER's credit card, the requested refund amounts can be transferred by the Bank to the holder's accounts in installments in order to prevent the parties involved in the matter from being victimized. If the installment amounts paid by the BUYER until the cancellation of the sale do not coincide with the refund date and the account cut-off dates of the card, 1 refund will be reflected on the card every month and the BUYER will receive the installments he paid before the refund for an additional month equal to the number of installments he paid before the return, after the installments of the sale are completed and the current may be deducted from their debts.

3.7 In case of return of goods and services purchased by Credit Card, the SELLER cannot make payment to the Customer in cash, in accordance with the contract made with the Bank. Refund to credit card can be made by the Bank in accordance with the above procedure, after the SELLER pays the amount to the Bank in one lump sum.

3.8 In money transfer/EFT payment options, the refund will be made by requesting the Consumer's bank account information and made to the account specified by the Consumer (the account must be in the name of the person whose name is written on the invoice) in the form of money transfer or EFT.

3.9 Shipping fees may be charged in some regions where products are shipped. Shipping fee will be paid by the SELLER. The SELLER cannot be held responsible under any name or name if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER and other reasons not caused by the SELLER.

3.10 The SELLER may supply different product/s of equal quality and price by informing the BUYER and obtaining his express approval before the contractual performance obligation expires.

3.11 If the BUYER's payment obligation in this contract is not fulfilled in any way, the SELLER may initiate enforcement proceedings, file a receivables lawsuit and take other legal remedies in order to collect the uncollected product price, together with the interest to be accrued based on the price of the product on the delivery day and the interest rates stipulated in the contract. .

Article 4 – Personal Information Collection Procedure

4.1 By using our website, you agree to the collection and use of your personal information obtained through the site in order to determine the security and accuracy of the transactions made by Cozumtools.

4.2 A number of personal information that may vary depending on the product or service you have requested, including but not limited to information such as name, surname, telephone, e-mail, address, credit/debit card numbers, expiration date, security number, order recipient information and order note. It is mandatory to provide your information. We would like to point out that your data is protected by the strict security and confidentiality standards that are always essential for us. Failure to provide us with the information necessary to continue your transactions may cause us to be unable to provide you with the expected service.

4.3 Your information may only be used for the stated purposes: Processing your orders and managing your account, Marketing our services and related products, Contacting you through our representatives for market research purposes, either by e-mail, telephone, fax or SMS or by mail, How we use our website. To analyze how you use it and to make our website unique to you in order to serve you better, to establish identity, verification and registration, to research and develop our products and services and your personal choice opportunities regarding them, to introduce our services or related products to you, to introduce new products and information that you may find interesting. To be able to periodically send promotional e-mails about other information we consider. The data you enter is stored by us for the duration of your transactions and legal requirements.

Article 5 – Default Situation and Legal Consequences

5.1 In case the BUYER defaults on his credit card transactions, the card holder will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and under any circumstances, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt.

Article 6 – Right of Withdrawal

6.1 Since these types of goods are kept separate within the framework of the Regulation on Distance Contracts and expire as soon as they are consumed due to their nature, their return is not possible. According to paragraph c of the 4th paragraph of the 7th article titled Right of Withdrawal of the Regulation on Distance Contracts; The consumer cannot exercise his right of withdrawal for goods prepared in line with the consumer's wishes or his personal needs.

Article 7 – Order Cancellation

7.1 Address and delivery date changes in your orders must be notified at least 12 hours before the delivery time you have given. SELLER is not responsible for any problems that may occur if notified.

7.2 Cancellation of the order you have placed can be made at the stage before the product is prepared and shipped. (You can track the status of your product with the activation code sent to the e-mail address you provided during your order or (you can get information from our call center.)

7.3 During the refund process, the SELLER is not responsible for any delays due to the rules and functioning of the bank to which the credit card to which the BUYER has provided information is connected.

7.4 Disputes that may arise during your shopping are limited to the order price.

Article 8 – Other Provisions

8.1- People under the age of 18 cannot shop from the SELLER.

8.2- The SELLER is not responsible for price inaccuracies caused by typesetting and system errors.

Article 9 – Competent Courts

9.1 In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the SELLER's place of residence are authorized up to the value declared by the Ministry of Industry and Trade.